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How we work
So we can start to help you, you will need to take the first step and get in touch.
As licensed insolvency practitioners registered with the ICAEW, you can rely on us to provide up-to-date information and professional services. As Insolvency Practitioners, we have a strict code of practice as well as legal and ethical responsibilities to you and your creditors. To meet our professional standards, we will be transparent, fair, honest and compliant with the law and current guidance, at all times.
There is more to Smart Business Recovery than just our qualifications and experience, though. We are proud to be a different kind of Insolvency service provider here at SBR.
Insolvency Practitioners have the reputation of being hard-nosed, unsympathetic, and even rather unpleasant people. Directors often think we will march into your business, start demanding information and dictating what you can and cannot do, all under the threat of dire consequences if you disobey us. Almost as bad is when they worry that we will provide a completely faceless, totally online service that will just fill in a few forms, take your money, and close your business, without you ever knowing what is happening.
That is not, and never will be, how we work. We think people are important, so we put them at the heart of what we do. That is why we are committed to clarity. We never hide behind jargon or buzzwords. We will never baffle you with legal speak or over complex terminology. We believe in plain English, clear information, and human interaction. Our charges and costs will also be discussed fully as soon as we know your situation, so you know exactly where you stand at all times.
Working together towards a resolution is better for everyone so our focus is to involve you in practical solutions to your problems.
We won’t demand; we will explain what we need.
We don’t dictate your actions; we advise you on the best actions to take.
We don’t threaten you or seek to force you to comply; we make it clear what needs to be done and ensure you know what is required legally as we progress.
In short, we work with you to make sure you understand what is needed and what will result in the best outcome. You will be given choices wherever they exist, and you may even be surprised how many options you have.
Whether we’re dealing with administration, liquidation, refinancing, or restructuring, our approach is the same. We operate according to three non-negotiable values. We call them our…
Three Pillars of Principle
Efficiency | Integrity | Empathy